← Back to Home

Privacy Policy

1. Information We Collect

FurnitureShine Pro Canada ("we," "our," or "us") collects information you provide directly to us, such as when you:

• Request our service catalog
• Schedule furniture cleaning appointments
• Contact us for customer support
• Subscribe to our newsletters or promotional communications

2. Personal Information

The types of personal information we may collect include:

• Name and contact information (email, phone, address)
• Service preferences and cleaning requirements
• Payment information for completed services
• Communication preferences

3. How We Use Your Information

We use the information we collect to:

• Provide and deliver our furniture cleaning services
• Send you service catalogs and relevant information
• Communicate with you about appointments and service updates
• Process payments and manage your account
• Improve our services and customer experience
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights and property
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with privacy authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

FurnitureShine Pro Canada
Email: privacy@furnitureshinepro.ca
Phone: 1-800-SHINE-PRO
Address: 123 Clean Street, Toronto, ON M5H 2N2, Canada